Local Registration Services Association


Becoming a Registrar

There are no set entry requirements, but you’ll need a good general standard of education (GCSE A* to C) and excellent customer service, public speaking and IT skills.

You might get this type of experience working at managerial level in a registrar’s department, local council or private sector company.

You could start as a deputy registrar and with experience and on-the-job training, progress to a registrar position.

You may also be able to get into this job through an apprenticeship.

Each local authority sets its own entry requirements - check with them for details.

Doctors, midwives, ministers of religion, funeral directors and anyone working in the life assurance industry are not allowed to become registrars.

You’ll need:
•    the ability to relate to people from all backgrounds and cultures
•    tact, patience and empathy, for dealing with people who may be distressed
•    the ability to understand and apply rules and laws
•    clear and accurate handwriting
•    the ability to work under pressure
•    administrative skills

Your day-to-day duties might include:
•    interviewing parents and relatives after a birth or death
•    completing computerised and paper records
•    issuing birth or death certificates
•    informing the coroner if there are any suspicious circumstances surrounding a death
•    collecting statistics to send to the General Register Office
•    taking payment for copies of certificates
•    keeping accurate records
•    performing civil ceremonies

It is recommended that you contact your local authority who will be able to advise of any possible training or jobs that are available.

Quality and Standards Officer

 Buckinghamshire County Council

Are you looking to move on your career in Registration?  If so this exciting opportunity could be of interest to you.

About Us
The Buckinghamshire Registration Service registers all life events that occur in Buckinghamshire including births, deaths and marriages.  We have two main offices, one in County Hall in Aylesbury and the other in Beaconsfield Old Town.  We also have smaller outstations based in High Wycombe Library, Amersham Library and Buckingham Library. 

About the Role

Buckinghamshire County Council is seeking an experienced Registration professional to support the Registration Service Management Team in running the day to day operation of its high performing Registration Service.  The successful candidate will be a statutory post-holder based in Aylesbury Register Office and will hold the position of Quality and Standards Officer.  They will also be responsible for ensuring the busy office runs smoothly on a daily basis and be part of the wider management team. 

This vacancy has arisen due to a service redesign and the Quality and Standards Officer will join the service at an exciting time, where changes are being made to how the service operates, as well as important legislative changes which will need to be implemented over the coming years.

The role also has responsibility for identifying staff training needs and planning and implementing these including monitoring staff through technical assessments.  Managing staff diaries and arranging urgent office cover will be required as well as undertaking the checking of registrations and quarterly copies.  There will be responsibility for managing a small team of staff and arranging staff rotas for some ceremonies.

The role will also include all aspects of registration including registering births and deaths, undertaking legal preliminaries for marriage and civil partnership and conducting and register ceremonies.

About You
You will have current experience of working in a busy Registration office and be experienced in all duties across the service.  You will be experienced in providing technical support and guidance, and acting as the technical decision maker.
Previous supervisory experience is preferred but good organisational and communication skills and a meticulous attention to detail are essential.  You will already be a confident Registrar who works proactively and promotes the values of excellent customer service and is keen to ensure high standards and quality in all registrations. You will need to be forward thinking, customer focussed, flexible and able to work under pressure in order to meet deadlines. You will have a thorough understanding of the sensitive and confidential nature of the service.

Whilst Aylesbury will be your base office you will also work in the other offices including Beaconsfield, High Wycombe, Buckingham and Amersham.  You will also be included on an out-of-hours list for religious death registrations.

Interview Date: Tuesday 22nd October 2019 at Aylesbury Register Office, County Hall, Aylesbury.

For an informal discussion about this post please call Karen Collins on 01296 387371 or email: kacollins@buckscc.gov.uk 

Or please click on the link below to take you to the application on the Buckinghamshire County Council website





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