Local Registration Services Association





Jobs

Becoming a Registrar

There are no set entry requirements, but you’ll need a good general standard of education (GCSE A* to C) and excellent customer service, public speaking and IT skills.

You might get this type of experience working at managerial level in a registrar’s department, local council or private sector company.

You could start as a deputy registrar and with experience and on-the-job training, progress to a registrar position.

You may also be able to get into this job through an apprenticeship.

Each local authority sets its own entry requirements - check with them for details.

Doctors, midwives, ministers of religion, funeral directors and anyone working in the life assurance industry are not allowed to become registrars.

You’ll need:
•    the ability to relate to people from all backgrounds and cultures
•    tact, patience and empathy, for dealing with people who may be distressed
•    the ability to understand and apply rules and laws
•    clear and accurate handwriting
•    the ability to work under pressure
•    administrative skills

Your day-to-day duties might include:
•    interviewing parents and relatives after a birth or death
•    completing computerised and paper records
•    issuing birth or death certificates
•    informing the coroner if there are any suspicious circumstances surrounding a death
•    collecting statistics to send to the General Register Office
•    taking payment for copies of certificates
•    keeping accurate records
•    performing civil ceremonies

It is recommended that you contact your local authority who will be able to advise of any possible training or jobs that are available.

 

Current Vacancies 

 

Area Operations Manager (West)

Cornwall Council

Contract Type: Permanent 37 hours per week

Salary: £28,608 - £35,933 

 

About the role & About us:

An exciting and rare opportunity has arisen for an Area Operations Manager role within the Registration Service at Cornwall Council.

Cornwall is a large rural county with a population of c.564, 000 and a land area of 1,376 sq. miles. It is easy to fall in love with our county with its extensive coastline, wild moorland landscapes, attractive villages and harbours and not to mention its very mild climate. Magical tales of folklore and smuggling secrets sit side by side with world-renowned endeavours from art to engineering.

We are looking for Cornwall to become a UK leading provider of registration and celebratory services and to do this we are seeking a positive, highly self-motivated and professional individual with a strong work ethic to join our dedicated management team.

The role holder will be responsible for the leadership and management of the Local Office Team (West). Being responsible to the Registration Service manager for the efficient and effective day to day operation and performance of the team through the management of a geographically dispersed team of lone working officers.

Commercial awareness is essential and the role holder will be accountable for maximising Local Office Team income and ensuring that the team is engaged with self-evaluation and continuous improvement practice.

A ‘systems thinking’ approach will be expected and a ‘growth mind-set’ is essential. 

About you

The applicant must be capable of personally demonstrating and developing workforce cultural values and behavioural competence required for a modern progressive registration service. They will have substantial experience working in the Registration Service, substantial experience of managing a front-line demand led service and a proven track record of personally delivering outcomes aligned with corporate requirements.

For an informal chat please contact Jo Wenborne, Registration Service Manager 07718 981755.

To apply

For further details and to apply please click on the link:

https://cornwall.taleo.net/careersection/jobdetail.ftl?job=000009MJ&lang=en_GB

 

  

Registration Team Leader (Training and Legal)

Cornwall Council

Contract Type: Permanent 37 hours per week

Salary: £24,590 - £31,371

 

About the role & About us:

An exciting opportunity has arisen for a Registration Team Leader (Training and Legal) within the Registration Service at Cornwall Council.

Cornwall is a large rural county with a population of c.564, 000 and a land area of 1,376 sq. miles. It is easy to fall in love with our county with its extensive coastline, wild moorland landscapes, attractive villages and harbours and not to mention its very mild climate. Magical tales of folklore and smuggling secrets sit side by side with world-renowned endeavours from art to engineering.

We are looking for Cornwall to become a UK leading provider of registration and celebratory services and to do this we are seeking positive, highly self-motivated and professional individuals with a strong work ethic to join our Registration Team.

The role holder is a member of the Business Standards and Development team, and will have a key part in contributing towards the team’s responsibilities through:

• Assessing and developing high standards of service delivery and developing staff technical competence across the Service.

• Development and delivery of effective training programmes (service-wide).

• Maintaining continuity of service delivery through the effective provision of staff cover. [The role holder manages a dispersed team of ‘Registration Officers (Peripatetic)].

• Undertaking front-line registration duties (approx. 1 day/week)


A ‘systems thinking’ approach will be expected and a ‘growth mind-set’ is essential.

About you

The applicant will be educated to degree level and must be capable of personally demonstrating and developing workforce cultural values and behavioural competence required for a modern progressive registration service. They will have the Registrar General’s National Programme of Registration Officers qualification (NAP) or detailed knowledge of technical and legal requirements and working practices. 

Additionally, the applicant will have previous successful experience of developing and delivering training packages and a proven track record of personally delivering outcomes.

For an informal chat please contact Kathryn Oram, Business Standards and Development Manager 07866 791430 or Jo Wenborne, Registration Service Manager 07718 981755.

To apply

For further details and to apply please click on the link:

https://cornwall.taleo.net/careersection/jobdetail.ftl?job=000009MG&lang=en_GB

 

 

Registration Officer

Hammersmith and Fulham Register Office

Contract Type: Permanent, 36 hours per week 

Salary: £28,752 - £29,796

 

At Hammersmith & Fulham, we are ambitious in reforming the council to ensure this is a place for everybody. Within the Environment Department, we offer a wide range of services to help make the borough an attractive place, one that is safe, clean and green and one in which our residents take pride.

 

Responsibilities 

To provide a technical and administrative support function to the Register Office

To carry out and assist with the legal registration functions of Registrar of Marriages and Civil Partnerships. Duties will include establishing whether parties are legally free to enter into a marriage or civil partnership, to make decisions on whether a marriage or civil partnership should proceed in cases of doubt and liaising with the Home Office enforcement team when a sham marriage is detected 

To undertake citizenship procedures necessary to ensure that applicants for British nationality are enabled to go through a Citizenship Ceremony within three months of receiving a notification of successful application. To liaise with the Home Office when cases of fraud are suspected and to advise customers on the documentation necessary when attending a citizenship ceremony

To carry out the legal and discretionary functions of a Registrar of Births and Deaths in any location specified by the Registration Authority. Duties to include registration of births, deaths and still-births, making decisions on whether deaths need to be reported to the Coroner and funerals delayed, advising customers about removing bodies out of England and advising on re-registration of events

To carry out the legal functions of a Deputy Superintendent Registrar in any location specified by the Registration Authority. Duties to include taking legal notice of intended marriages and civil partnership, giving advice on recognition of foreign divorce documents and advising on acceptable documentation to prove identity and nationality. Conducting and assisting with marriage ceremonies, civil partnership and citizenship ceremonies in the Clockwork Building and throughout the Borough ensuring that these events are memorable and life defining moments for customers.

To be able to cope with distressing and emotional situations where customers can be angry and aggressive. For an informal discussion please contact Robert Andrews on 07717 782395.

 

For more information about the role, please see the full Job Description

To apply please use this link here

 

 Senior Registration Officer (West Sussex)

Salary: £28,785 to £31,371 per annum

Contract type: Permanent, full time position working 37 hours per week

Location: Chichester, with travel to Littlehampton, Bognor and Midhurst

 

The Registration Service is split into two teams, the Ceremonies Team and Births & Deaths Team. The attached role profile is generic to both, but this role is within the Births & Deaths Team.

Due to retirement we have an exciting opportunity within the busy Births & Deaths team for a Senior Registration Officer based at Chichester, but also overseeing offices in Littlehampton, Bognor and Midhurst.

The successful candidate will be someone with a high degree of motivation, commitment, and flexibility who will work to ensure that registrations are completed to the highest standard, according to statute, in a service which is time specific.  Diplomacy, discretion, and confidentiality are also important aspects of the role.

This post will involve all aspects of both registering these key life events, and also supporting and supervising a small team within the geographical area of Chichester.   This includes arranging the rota to ensure all offices are covered; managing leave and sickness for your area; covering the technical enquiries line for both the team and the public; training and assessment of frontline staff; working closely with other senior registrars to provide a consistent support across the service.

What you need to succeed:

You will have a proven track record of achievement in a customer focussed role. Training can be provided in some areas for the right candidate, although proven ability in registration work is essential.

You will need excellent customer services skills and the ability to remain calm and accurate under pressure, with very strong communication skills in a variety of formats as well as excellent numerical & literacy skills and sound business IT skills.

As it is necessary to be able to think quickly and make decisions and recommendations based on legislative requirements, a proven ability to read and interpret legislation / best practice/ processes is essential.

You will need the ability to travel independently throughout the County as required, including offices and venues which are not on public transport routes.  You will work at different locations as and when necessary sometimes at short notice.

The post is 37 Hours a week but slightly reduced hours may be considered for the right candidate.   Part of the role is being accessible weekdays to receive and react to calls regarding emergency sickness.   Minimal emergency only weekend working will be required, whilst covering our out of hours rota.

 

Closing date: 23 February

Interview date: 3 March.

To apply please use this link

 

 

Principal Registration Officer (West Sussex)

Salary: £32,029 to £34,788 per annum

Contract type: Permanent, full time position working 37 hours per week

Location: Crawley

 

WSCC Registration service is split into two functional teams, a births and deaths team and a ceremonies team. There is some multi-skilling across the teams to provide business continuity. (The attached Job description is generic to both teams)

Due to retirement we have an exciting opportunity within the busy Ceremonies team for a Principal Officer, (Additional Superintendent Registrar) to lead and co-ordinate the provision of Ceremonies. The post will be based predominantly in Crawley and will be the subject matter expert in relation to ceremonies, for the district of West Sussex. The ceremonies team book, take notice of intent & deliver approximately 3000 ceremonies per annum.

The successful candidate will be someone with a high degree of motivation, commitment and flexibility who will work to ensure that both statutory & non statutory ceremonies are provided to the highest standard according to statute, council policy and the strategic aims of the service.

As it is necessary to be able to think quickly and make decisions and recommendations based on legislative requirements therefore, a proven ability to read and interpret legislation / best practice/ policy is essential.

The post is key in interpreting and providing operational solutions for new legislation, contributing & evaluating new ideas, new services and new ways of working.

As ASR, the post involves some of the statutory responsibilities, which in West Sussex includes:

Leading and managing the busy bookings & technical Administration hub to ensure all ceremonies can go ahead.

Leading on the training and assessment of frontline ceremonies staff.

Ensuring all Approved Venues suitable for Statutory Ceremonies.

Technical lead for all ceremonies matters.

This role also involves marketing initiatives to promote the service to maximise income opportunities.

What you need to succeed:

You will have a proven track record of achievement in a customer focussed role, and need a strong technical background in all aspects of Civil Marriage and Civil Partnership Registrations and other ceremonies as well as supervisory or management experience.

You will need outstanding organisational, communication & people skills to meet these challenges.

You will also need excellent customer services skills and the ability to remain calm and accurate under pressure, with very strong communication skills in a variety of formats as well as excellent numerical & literacy skills and sound business IT skills.

The post is primarily based in Crawley but visiting other offices around the County on a regular basis. You will need the ability to travel independently throughout the County as required, including offices and venues which are not on public transport routes.

The post is 37 Hours a week, some weekend/evening work is also required (particularly in the Summer) for which time off be given, the position will ideally commence on 1st May.

  

Closing date: 23 February

Interview date: 3 March

To apply please use this link